If this bobovr original ?
— We promise all of our product in our sotre is original and brand new ! In the following picture , we will show the Certificate of Authorization , please check .
What’s bobo vr z5 different from bobvr z4 ?
— bobovr z5 update the shape , it is more fashionable than bobovr z4.
— bobovr z5 update the head strap , it is more easily to use and adjust .
— bobovr z5 without front cover .
— The headphone of z5 can adjust in a small angle it is more suitable for most people The sound of bobovr z5 is better –— than z4 , the chip and speaker has been update , support 720 degree surround stereo sound .
— bobovr z5 support myopia 0-600 degree , hyperopia 0-200 degree without wearing glasses .
— The lenses of bobovr z5 is 42mm , bigger than z4 .
What kind of phone works with item ?
— Works for all 4.7′-6.2′ smartphone ,Width less than 82mm, length less than 160mm, thickness no more than 10mm .
How to use ?
— Download the vr app (if you can’t find vr app , please contact us ) to your phone , open the 3d video , then put your phone into the vr box , adjust the lenses , you can enjoy the 3D movie .
What’s the FOV of BOBOVR Z5 ?
— 120 degrees FOV large field of view, adopts Japanese imported PMMA lens, with 42mm focus showing a real view , make you enjoy your private cinema .
It’s headphone is stereo ?
— Yes, Powerful & Stereo sound !
— The Built-in stretchable 3.5mm jack earphones, with soft memory foam for noise canceling. Immersive sound and 3D vision are integrated, provides an excellent experience
— 40mm diaphragm adopts PET material .
What’s the button on the headphone use for ?
— There are 3 buttons on the left headphone , it supports : vol+ / vol- / Stop / Play .
Does it supports myopia ？
— Yes , Suitable for people within 0 – 600 degrees myopia, and 0 – 200 degree hyperopia
— Adjustable pupil fit for different users , it means that if you are myopia or hyperopia , you can use it without wearing glasses .
1 * bobovr z5
1 * Cleaning cloth
1 * User manual
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.